Patient FAQ
Common questions, answered.
If your question isn't here, email [email protected].
Why was I referred to RonanRx?
Your doctor partnered with RonanRx because we operate the workflow they want for personalized-medicine programs. RonanRx is a state-licensed 503A compounding pharmacy. We prepare patient-specific medication on your doctor's prescription.
Is RonanRx a real pharmacy?
Yes. RonanRx is a state-licensed 503A compounding pharmacy. We have a verifiable state license, a supervising pharmacist, and a physical address.
Can I buy medication without a doctor?
No. Patients cannot order prescription medication directly from this site. RonanRx only prepares medication on a valid prescription from your doctor.
Who reviews my medication?
A licensed pharmacist verifies the prescription, your chart, and the formulation before anything is compounded. The pharmacist has independent release authority.
Who prepares it?
Licensed pharmacy staff under pharmacist supervision, in a state-licensed 503A compounding pharmacy. Compounding follows USP-aligned standards.
How does shipping work?
Tracked. Temperature-aware when the medication needs it. You'll receive notifications when your shipment is created and when it's out for delivery. Read more →
What if I have a question about my medication?
Call the pharmacist using the number on your medication label. For general questions, email [email protected].
Can I use a different pharmacy?
Yes. Tell your doctor you'd prefer a different pharmacy and they can route the prescription elsewhere. Patient choice is preserved.
What does patient-specific mean?
Your prescription is written for you by name, after your doctor evaluated you. We don't ship medication that wasn't prescribed for you. Read more →
Are compounded drugs FDA-approved?
No. Compounded drugs are not FDA-approved. They are prepared for identified patients based on lawful prescribing and patient-specific need. They are regulated by state boards of pharmacy under 503A. Read more →
Need to reach us?
Email or call.
Email [email protected], or for medication-specific questions, call the pharmacist using the number on your label.